NEW: Your order can be paid by credit card. As PayPal is under review, it is temporarily unavailable. US customers can also place an order at our Amazon store. TERNENCE Amazon Stores
Your position: Home / Shipping Policy

Shipping Policy

We have free shipping and courier that charges shipping.

Choose the fastest and safest channel according to different countries and regions.

Free Shipping: USPS, POSTNL, EPOST...

Express channels are: DHL, FEDEX, UPS, EMS...

We will inform you with tracking No. by e-mail as soon as your order is shipped out when we get it from the express company.

A street address, contact number and postal code are required for delivery.

Express delivery time:

It takes about 5-7 working days

Time limit for free shipping:

It takes about 7-15 working days

Delivery time do not include processing time.

Our products are shipped out every day, from Monday to Saturday, except holidays. Most orders placed on weekdays will be shipped in the same day, while orders placed on weekends will be the following Monday. You will receive an e-mail confirmation with Your tracking number. Twenty-four hours after you receive your tracking number, you will be able to track your order online

Special Shipping Information & Restrictions

 We Ship Orders in a Single Package
(Unless otherwise stated) the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.

 Holidays Reminder
During week-long Chinese holidays, Chinese National Day and Chinese New Year, services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 3-5 working days.

Note: We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed.